Shipping Policy

We at Mangalsutra Online are perpetrated in processing and delivering all our orders in an expedient manner to all shipping destinations regardless the amount of the item purchased. We offer free shipping for all items sold by us in a discreet packaging and in an elegantly designed gift box. If you hold any queries regarding the same please get in touch with are customer service help desk.

  • Shipping Methods:

    Contingent on the destination and the worth of the item ordered Mangalsutra Online incorporates varied shipping methods to deliver your valued items:

    Fedex : Free Shipping

    For Orders Shipped within the United States we offer FREE 2nd day air shipping irrespective of the amount. The orders shipped through this method reach your doorstep within 3-5 business days after the package has been shipped from Mangalsutra Online storehouse.

    Fedex: 2nd Day Air Shipping

    This shipping process can be availed at a nominal cost of $24.99, which entails to a step up delivery. Orders shipped by this method will reach your end in 2-3 business days after the parcel has been dispatched from Mangalsutra Online storehouse.

    Fedex: Overnight Shipping

    Orders that require exceedingly accelerated delivery and are in stock are shipped at the earliest, in order to be delivered either next day or within 1-2 business days from the time the order is placed. This shipping method can be availed at a perceived cost of $29.99. Please contact our customer service at 212.840.1811 to check if the item you selected is in stock.

    (Please bear in mind:

    *Orders received after 3:00 pm EST will be taken into process on the following business day.
    *Customized diamond jewelry will take about 10-14 days of time before it can be shipped to a respective destination.)


  • International Shipping

    Mangalsutra Online offers to ship to almost 45 countries including the European Union, UK, Australia, Hong Kong, Japan, Canada etc. and the ability to pay in 5 different currencies on our website

    • Pound
    • Dollar
    • Euro
    • Canadian Dollar
    • Autralian Dollar

    Nominal Charges!!

    At Mangalsutra Online we are perpetrated in processing all our orders in an expedient manner. We provide FREE Shipping worldwide on all orders above $1500, though there is a nominal fee of $99 applied on orders below that. Internationally we offer safe and speedy delivery via FedEx international services. Also in your order’s value, the company shipment does not include custom duty or other taxes applied by the law of the respective country. Customers are responsible for varied taxes levied by international authorities such as VAT, Customs, Duties, or Taxes. Mangalsutra Online proudly offers safe and speedy delivery and nearly all orders will be delivered within 5-7 business days. Customers only need to pay certain charges that are levied by the government of the country of import once the jewelry arrives in their country. Charges may include customs fees, duties and taxes depending upon the country import policy. You can contact your local FedEx office for further details.


  • For Military Personnel

    We offer shipment for our military workforces also, just list your city as APO, FPO, or PO and your respective state and your package will be shipped without delay.

    {*Please note: All the orders to APO/FPO/PO box address will be shipped, registered, and insured exclusively via USPS.}

  • Alternate Shipping Address

    At Mangalsutra Online your billing and shipping information is recorded while you place the order, but if required we can ship your order to an alternative address. Should you wish to ship your order at a substitute address that diverges from the billing address on your credit card, please ensure that the address is registered with your respective credit card company prior your purchase for faster shipping procedures.

  • Insured Shipping

    Mangalsutra Online for security reason covers and has insurance on the actual value of all items shipped. All deliveries are made to a valid business or home address only. Additionally, we also require an adult’s signature for all the packages delivered, regardless of their value.

  • Order Confirmation And Tracking

    Once your order is placed and confirmed, an e-mail notification is sent to your E-mail ID that holds your individual order number. If in case you do not receive the confirmation E-mail, please write to us at or If you hold any queries regarding the same please get in touch with us

    The moment your order is dispatched for delivery, you will receive an E-mail notification confirming the shipment of the order and the tracking number. This vital information will abet you in tracking your package online till the time it reaches your doorstep.

    In case of any further assistance feel free to get in touch with our Customer Service help desk that is available for you from Mon- Sun 9am - 7pm IST or you can write us at or contact us at: 212.840.1811.


              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...